Legal
Privacy Policy
Last updated: 2026 · Applies to Novera Intelligence and this website.
1. Information We Collect
When you submit an enquiry or consultation request through this website, we collect the details you provide: your name, business email address, and optionally your company, role, phone number, area of interest and the content of your message.
We also collect standard technical logs generated when you visit the site (such as request metadata used for security and availability), and we may use privacy-respecting analytics to understand how the site is used. We do not run advertising trackers or sell browsing data.
2. How We Use Your Information
We use the information you submit to:
- Respond to your enquiry and arrange consultations you request.
- Prepare for and follow up on discussions with our specialists.
- Maintain records of business correspondence as required by law and legitimate business needs.
- Protect the website and our services from abuse, spam and unauthorized access.
We do not use enquiry details for marketing automation without your explicit consent, and we do not sell or rent personal information to third parties.
3. Storage and Security
Enquiry submissions are transmitted over encrypted connections and stored in a secured database with strict access controls. Access to submission records is limited to authorized personnel who need it to respond to enquiries. We apply industry-standard practices for data protection and retain enquiry records only as long as necessary for the purposes above or as required by law.
4. Sharing and Transfers
We share personal information only with service providers who process it on our behalf (such as hosting and communications infrastructure) under contractual confidentiality and security obligations, and where disclosure is required by law. Where data crosses borders, we apply appropriate safeguards consistent with applicable data protection requirements.
5. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to the processing of your personal information, and to data portability. To exercise these rights, contact us using the details on our contact page. We will respond within the timeframes required by applicable law.
6. Cookies
This website uses only the technical means necessary to function (for example, security-related tokens) and, where enabled, privacy-respecting analytics. You can control cookies through your browser settings. We do not use third-party advertising or cross-site tracking cookies.
7. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The current version is always published on this page.
8. Contact
For questions about this policy or our data practices, use the enquiry form on our contact page or any published contact channel for Novera Intelligence.